Online ISSN: 2455-7188
IMPACT FACTOR: 0.7261
Thomson Reuters Researcher ID: J-5005-2016
CERTIFICATE OF PUBLICATION
This is to Certify that Mr./Mrs./Ms./Dr. Dr. Kingshuk Adhikari Biswajit Paul has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 1, Issue- 2, March 2016, pp. 13-22."
Paper Title:- " IMPACT OF PERCEIVED SERVICE QUALITY ON CUSTOMER SATISFACTION IN UNITED BANK OF INDIA: A PERCEPTUAL STUDY "

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