Online ISSN: 2455-7188
IMPACT FACTOR: 0.7261
Thomson Reuters Researcher ID: J-5005-2016
CERTIFICATE OF PUBLICATION
This is to Certify that Mr./Mrs./Ms./Dr. J.Lavanya, N.Markkandeyan has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 2, Issue- 10, November 2017, pp. 57-60."
Paper Title:- " CUSTOMER RELATIONSHIP MANAGEMENT IN INSURANCE INDUSTRY "

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