Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Anjana Prabhakaran, Ms. Susheela has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 4, Issue- 11, July 2020, pp. 49-57." Paper Title:- " PROBLEMS FACED BY THE PATIENTS IN HOSPITAL: AN EMPIRICAL STUDY ON SELECTED HOSPITALS OF BANGALORE " Chief Editor