Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Sanjay Kumar R, Dr. Mohammed Rafee, Dr. Mohammed Arif Pasha has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 4, Issue- 12, August 2020, pp. 408-416." Paper Title:- " A STUDY ON CUSTOMER SATISFACTION TOWARDS AFTER SALE SERVICES OF ROYAL ENFIELD ACCLAIM MOTORS, YELAHANKA BANGALORE " Chief Editor