Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. V.Jeyagowri, Dr.M.Latha Natarajan, Dr.M.Gurusamy has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 1, Issue- 9, October 2016, pp. 22-27." Paper Title:- " IMPACT OF DEMOGRAPHIC VARIABLES ON SERVICE QUALITY IN TAMIL NADU TRANSPORT DEPARTMENT AT SALEM DISTRICT " Chief Editor