Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. V.Jothi Francina, S.Lokambika S.Selvarani has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 1, Issue- 9, October 2016, pp. 28-34." Paper Title:- " IMPACT OF TOTAL QUALITY MANAGEMENT IN ORGANIZATION DEVELOPMENT " Chief Editor